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Privacy Policy

APP TOURS AND TRANSPORT LTD (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, www.apptoursandtransport.com, and our services.

1. Information We Collect - We may collect and process the following personal data: Full name, Email address, Phone number, Booking details, Payment information.

2. How We Collect Your Information- We collect personal data through the following means: Online booking forms on our website, Phone calls and Emails

3. How We Use Your Information- We use your personal data for the following purposes: To process bookings and payments, To manage transport services and schedules, To send confirmations, updates, and other communications related to bookings. To provide customer support, To improve our services and website experience

4. Legal Basis for Processing -  Under UK GDPR, our processing of your personal data is based on: Performance of a contract, Processing necessary to fulfill your bookings and service requests, Legitimate interests, Improving our services and communicating with customers Consent: Where applicable, for marketing communications.

5. Third-Party Services - We use the following third-party services that may have access to your personal data to provide and improve our services: Wix Payments: To process payments securely, Stripe: To facilitate payment transactions

6. Data Transfer - We do not transfer your personal data internationally. Your information remains stored and processed within the UK or EU jurisdictions as applicable.

7. Cookies - We use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. For details, please see our Cookie Policy section below.

8. Data Retention- We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights - Under UK GDPR, you have the following rights regarding your personal data: Right to access and receive a copy of your data, Right to correct inaccurate or incomplete data, Right to request erasure of your data, Right to restrict or object to processing, Right to data portability, Right to withdraw consent at any time where processing is based on consent, To exercise any of these rights, please contact us at apptoursandtransport@gmail.com.

10. Security- We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Changes to This Privacy Policy - We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to review this page periodically for updates.

12. Contact Us - If you have any questions about this Privacy Policy or our data practices, please contact us at:Email: apptoursandtransport@gmail.com

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App Tours and Transport Ltd

 

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